Frequently Asked Questions

Set your delivery location, open the Food module, choose a restaurant, add items to cart, then checkout with your address and payment method (eSewa, Khalti, COD, etc.). The app also supports Grocery (Quick.Gro) and Gifts in the same checkout flow. Full step-by-step guide: bhojmandu.com/np/blog/how-to-order-food-bhojmandu-app-complete-guide

Online food delivery in Nepal lets you browse restaurant menus, place orders, pay digitally, and get meals delivered to your door without calling or visiting in person. BhojMandu delivers in Kathmandu, Lalitpur and Bhaktapur from 11 AM until 2 AM — one of the longest service windows for food delivery in Nepal.

We deliver across Kathmandu, Lalitpur and Bhaktapur. Enter your full address in the BhojMandu app or at web.bhojmandu.com to confirm restaurant availability in your area.

BhojMandu delivers food daily from 11:00 AM until 2:00 AM (Nepal Standard Time), seven days a week in Kathmandu, Lalitpur and Bhaktapur. That includes lunch, dinner, and late-night orders.

Yes. BhojMandu is built for night food delivery in Kathmandu — order momo, pizza, biryani, burgers and more after most restaurants close. We deliver until 2:00 AM across Kathmandu, Lalitpur and Bhaktapur, with live tracking so you know exactly when your night food arrives.

Most orders arrive within 30–45 minutes depending on distance, restaurant preparation time, and demand. Track your order live in the app from checkout to doorstep. Delivery times are shown before you pay.

Pay securely with eSewa (intent payment — opens the eSewa app directly on your phone), Khalti, Connect IPS, MyPay, Nepal Pay QR, Card Pay powered by NIC Asia Bank, and Fonepay Checkout. Cash on delivery may be available in selected areas.

You can cancel before the restaurant accepts your order. After acceptance, changes may not be possible — contact support at +977 9813104240 immediately for urgent help.

If your order is wrong, missing items, or significantly late, contact us within 24 hours via the app or contact page. Eligible refunds are processed per our refund policy.

Visit Partner With Us on bhojmandu.com/np to submit your restaurant details. Our team onboards partners in Kathmandu and helps you reach more customers through online food delivery.

BhojMandu offers food delivery in Kathmandu until 2 AM — longer than most competitors. You get 100+ restaurant partners, live tracking, secure payments (eSewa, Khalti, Connect IPS, MyPay, Nepal Pay QR, Card Pay (NIC Asia Bank) & Fonepay Checkout), and dedicated customer support. Ideal for lunch, dinner, and night food in Kathmandu.

Yes. BhojMandu Gifts lets you order cakes, flowers, gift hampers and celebration meals online from abroad and deliver to Kathmandu, Lalitpur and Bhaktapur. Pay with international cards at checkout on web.bhojmandu.com or the app.

Download BhojMandu from Google Play or the Apple App Store, or order online at web.bhojmandu.com — no app required for web ordering.